Our Client
Active Clients
HONG LEONG BANK
SINCE 2003
COURTS MAMMOTH SDN BHD
SINCE 2006
Koperasi Koiman
SINCE 2011
Yayasan Negeri Sembilan
SINCE 2011
SINGER (M) SDN BHD
SINCE 2018
Established in 2001, City Recovery Provides Debt Recovery and Account Receivables Management Services.
Our clients base include banks, large corporations, small and medium size enterprises (SME’S). Generally our clients are neither too large nor small for us. In all business cash flow is the life blood of companies and the efficient collection of debts will enhance the liquidity of the business.
We provide the following services
- Recovery of account receivables on due date
- Credit reminder calls
- Early stage debt recovery
- Skip tracing to locate customers
- Rescheduling repayments
- Negotiating debt repayments
- Legal recourse
As our staff are proficient in a number of languages i.e. English, Mandarin including Chinese dialects, Bahasa Malaysia / Indonesia, we are able to handle customers in different countries
in Asia Pacific region.
Services
CALL CENTRE
The company has a voice logger which records call between our staff our client customers.
VOLARE ONLINE SYSTEM
The company has invested extensively on IT systems and every staff has a PC making its operations paperless. Files assigned to us are downloaded and are ready for processing immediately. The system provides comprehensive information to monitor customer status and tracking of payments.
FEES
Our fees are designed to meet the needs of our clients. It could range from percentage of collections (i.e. no collections no fees) to fixed rate for each case referred, depending on the volume and service required.
Due to our specialization and economies of scale, our fees are competitive when compared against the market or the cost (full costing basis) of doing similar work in-house.