About Us

Established in 2001,City Recovery Provides
Debt Recovery and Account Receivables
Management Services.

Our service allows our clients to outcome the collection of their debts and accounts receivables, on their due dates i.e. even before they become overdue and to follow up on overdue debts using professional courtesy in the collection process

Our aim is to help our clients to reduce their collection costs. If required, we request payment as if we were employees of our clients and the customers feel more comfortable, with such calls rather than from outside agency. The nature and type of case depends on our client’s instructions i.e. a friendly call, reminder or the use of legal recourse. We have achieved success through many years of experience and our staff are provided continuous training to enable them to provide a customer friendly service and achieving desired results in a cost effective manner.

We provide an ‘end to end’ service for debt and account receivables i.e. commencing from the date the invoice was issued until full recovery. A sale is only good if there is full payment and the recovery process should be fast and efficient to improve cash flow. Our staffs are proficient in a number of languages i.e. English, Mandarin including Chinese dialects, Bahasa Malaysia or Indonesia. Accordingly we are able to serve clients in different countries, especially those in the Asia Pacific region.

He hold advanced diploma in information technology. He joined our company as a Recovery consultant in 2000 and has proven record for 12 years that he is a good recovery consultant with leadership quality. He has promoted to operation manager in 2011.His key responsibilities are monitoring the recovery team and make sure that the collection target is achieved or improved. He also make sure that all recovery officers are abided by the rule and regulations of recovery acts. He will assist the recovery team to visit customers whenever is necessary.

ARIFUL AKMAL BIN MOHD KASIM

An individual with experience in collection industry . A very knowledgeable person in the Debt Collection Industry and have good managing skills in controlling the collection operation. Good leadership values and have a very good network of skip tracing contacts and are specialized in administration management.